TWYZT PRIVACY POLICY
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
TWYZT WAS BUILT TO HELP YOU DISCOVER YOUR TRUE SELF.
And now, we've evolved into a tool that empowers you to connect with confidence through personality insights and AI-powered coaching.
When we talk about Twyzt, we refer to our personality assessment platform, AI coaching features, and relationship compatibility tools. This Privacy Policy explains how we process your personal information and protect your data across all our services.
Contact UsGOOD TO KNOW
We use AI to provide insights, but we never compromise your privacy or sell your data.
Your quiz responses help us create personalized coaching, but personal identifiers are removed before AI processing.
You have complete control over your data and can delete your account at any time.
Payment processing is handled securely by Stripe - we never store your full payment details.
WHAT DO WE COLLECT?
What you'll find in this section
Account Information
Essential Data: Email address, full name, username, encrypted password.
Profile Details: Age or birth date, gender identity, relationship status, bio, interests, website.
Communication Preferences: Notification settings, marketing consent, language preferences.
Address & Location Information
Billing Address: Street address, apartment/suite details, city, state/province, postal code, country.
Profile Location: Optional city and country information for your profile.
Google Places Data: Address search queries when using our autocomplete feature.
IP Geolocation: Approximate location for fraud prevention and service delivery.
Payment Information
Stripe Processing: All payment data is securely handled by Stripe, not stored by us.
Payment Records: Last 4 digits of payment methods, transaction history, subscription status.
Tax Information: Required data for tax calculation and compliance with local regulations.
Fraud Prevention: Payment-related security checks and verification data.
Quiz & Assessment Data
Responses: All submitted answers to quizzes (e.g., personality, love language, compatibility).
Results: Scored personality profiles, insights, compatibility metrics, and AI-generated feedback.
Progress Tracking: Quiz completion timestamps, quiz history, progress markers, retake frequency.
AI Analysis: Output from AI coaching tools based on your responses (anonymized).
What you'll find in this section
Technical & Usage Data
Device Info: Browser, OS, screen size, and device type.
Connection Details: IP address, ISP, approximate location.
Behavior Analytics: Clicks, feature interactions, time spent, page visits.
Performance Metrics: Load times, technical issues, error diagnostics.
Communication Data
Support Messages: Customer service interactions, submitted feedback.
Social Features: Content you share via social platforms.
Invitations: Emails of invited partners (with your permission).
HOW WE USE YOUR DATA
The ways we put your information to work
Core Services
Personality Insights: Create profiles based on your answers.
Custom Recommendations: Tailored content, activities, and quizzes.
Progress Management: Save your progress and compare results.
Data Storage: Securely maintain access to your profile and results.
AI-Driven Coaching
Insight Generation: Provide tailored feedback and advice.
Relationship Tools: Offer communication strategies and guidance.
Self-Growth Support: Recommend steps for personal development.
Compatibility Matching: Analyze dynamics between users.
Platform Improvement
User Experience: Analyze patterns to improve functionality.
Research: Conduct anonymized behavioral research.
System Reliability: Monitor for bugs and improve site stability.
Content Refinement: Enhance quiz logic and AI guidance.
Communication & Notifications
Account Updates: Alerts for system changes or account activity.
Support Help: Assist with inquiries and technical issues.
Educational Content: Share relationship tips (if opted-in).
Marketing: Send updates and promotional content (only with your consent).
Important Note
All data processing is done with your privacy in mind. We never sell your personal information to third parties for marketing purposes.
AI & COACHING FEATURES
How our AI technology works
How AI Works
Processing: Your answers are analyzed by our AI partner, DeepSeek AI.
Output: AI generates coaching insights and growth plans.
Review: Human oversight checks for quality and safety.
Anonymity: Personally identifiable data is removed before processing.
AI Provider Details
Partner: DeepSeek AI (China-based).
Data Type: Anonymized quiz inputs.
Use: Insight and recommendation generation.
Protection: End-to-end encryption and secure standards.
Important Disclaimers
Not Therapy: Coaching insights are educational and not a substitute for therapy.
Generalized Guidance: Advice is based on algorithms, not personalized therapy.
Review & Moderation: Human QA of AI content.
Use with Judgment: Apply insights responsibly.
Privacy Protection in AI Processing
YOUR PRIVACY RIGHTS
You have complete control over your personal data and how we use it.
Universal Rights
Access
Get a copy of your data
Correct
Fix errors in your profile
Delete
Request deletion of personal info
Export
Receive your data in digital format
Withdraw
Remove consent to optional data use
GDPR Rights (EU/UK)
Restrict
Temporarily limit how we use your data
Object
Stop data processing under certain conditions
Review Decisions
Request human review of automated decisions
Contact DPO
Reach out to our Data Protection Officer
File Complaints
With your local data regulator
CCPA Rights (California)
Know
What data is collected or shared
Delete
Request erasure
Opt-Out
From personal data sales (we don't sell)
Equal Service
No discrimination for exercising rights
Exercising Your Rights
In-app settings
for basic requests
Email us
privacy@twyzt.com
ID verification
may be required
Response time
30-45 days
CONTACT US
We're here to help with any questions
Have questions about our privacy practices? Our dedicated privacy team is here to help you understand how we protect your data and assist with any requests.
Response Times
Postal Address
Twyzt LimitedPrivacy Team
35 Cornwall Road
Croydon, London CR0 3RD
United Kingdom
Questions about our privacy practices?
We're here to help protect your privacy and answer your questions.